Code42 Software, Inc.

All Systems Operational

About This Site

Welcome to the Code42 status page! This page displays important updates about system status and scheduled maintenance for Incydr. It also enables you to sign up to receive email updates when changes in status occur. Status is listed based on the URL you use to access the Code42 console. If you are unsure which sections apply to you, please visit gethelp.code42.com to speak to technical support.

Incydr - console.us.code42.com Operational
Incydr - console.us2.code42.com Operational
Incydr - console.us7.code42.com Operational
Incydr - console.gov.code42.com Operational
Incydr - console.au.code42.com Operational
Incydr - console.ca.code42.com Operational
Incydr - console.de.code42.com Operational
Incydr - console.ie.code42.com Operational
Incydr - console.uk.code42.com Operational
Incydr - console.za.code42.com Operational
Support services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 2, 2025

No incidents reported today.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Due to an AWS ECS service incident a subset of alerting services are unavailable. The following services are impacted: Alert Page visualizations and Alert Session API temporarily unavailable.
Resolved - This incident has been resolved.
Oct 29, 06:59 CDT
Identified - The issue has been identified and a fix is being implemented.
Oct 29, 00:14 CDT
Oct 28, 2025
Due to an AWS ECS service incident a subset of alerting services are unavailable. The following services are impacted: Alert Page visualizations and Alert Session API temporarily unavailable.
Resolved - This incident has been resolved.
Oct 28, 20:57 CDT
Update - Impact due to AWS ECS incident.
Oct 28, 16:28 CDT
Identified - The issue has been identified and a fix is being implemented.
Oct 28, 13:27 CDT
Oct 27, 2025
Delay in processing Alerts
Resolved - This incident has been resolved.
Oct 27, 15:51 CDT
Monitoring - We are experiencing a delay in some Alerts being processed.
Oct 27, 11:01 CDT
Errors when downloading files from Alerts and Forensic File Search
Resolved - This incident has been resolved.
Oct 27, 14:14 CDT
Identified - The issue has been identified and a fix is being implemented.
Oct 27, 12:11 CDT
Investigating - We are currently investigating an issue where customers are unable to download files from Alerts and Forensic File Search.
Oct 27, 11:17 CDT
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025
Delayed processing of OneDrive Events
Resolved - This incident has been resolved.
Oct 24, 21:51 CDT
Identified - The issue has been identified and a fix is being implemented.
Oct 24, 15:19 CDT
Delay in processing Alerts
Resolved - This incident has been resolved.
Oct 24, 14:58 CDT
Monitoring - We observed a delay in processing some Alerts. A fix has been implemented and we are currently monitoring.
Oct 24, 11:07 CDT
Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Event Processing Delays
Resolved - This incident has been resolved.
Oct 21, 17:33 CDT
Monitoring - Incydr has completely caught up on event processing and we are monitoring the system to ensure no further event delays are observed.
Oct 21, 15:17 CDT
Identified - Event processing is currently delayed. A fix has been implemented and the system is catching up.
Oct 21, 11:26 CDT
Event Processing Delays
Resolved - This incident has been resolved.
Oct 21, 06:40 CDT
Update - We are continuing to monitor for any further issues.
Oct 21, 06:23 CDT
Update - We are continuing to monitor for any further issues.
Oct 20, 20:02 CDT
Monitoring - Our systems are recovering from the AWS outages and are working through the backlog of queued event activity.
Oct 20, 15:46 CDT
Identified - The issue has been identified and a fix is being implemented.
Oct 20, 10:07 CDT
Investigating - Large AWS Outage is affecting some systems, they are slowly recovering.
Oct 20, 07:59 CDT
Oct 20, 2025
Oct 19, 2025

No incidents reported.

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