Code42 Software, Inc.
All Systems Operational

About This Site

Welcome to the Code42 status page! This page displays important updates about system status and scheduled maintenance for Incydr and CrashPlan. It also enables you to sign up to receive email updates when changes in status occur. Status is listed based on the URL you use to access the Code42 console. If you are unsure which sections apply to you, please visit gethelp.code42.com to speak to technical support.

Incydr - console.us.code42.com Operational
Incydr - console.us2.code42.com Operational
Incydr - console.ie.code42.com Operational
Incydr - console.gov.code42.com Operational
CrashPlan for Enterprise ? Operational
console.us5.crashplan.com (formerly us2.crashplan.com) Operational
console.us6.crashplan.com Operational
console.eu5.cpg.crashplan.com Operational
CrashPlan for Small Business Operational
Cloud services ? Operational
Subscription management and store ? Operational
Support services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Release Maintenance Oct 5, 2022 13:00-16:00 CDT
Release maintenance is dedicated to Code42 software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.

Posted on Sep 26, 2022 - 17:30 CDT
Release Maintenance Oct 5, 2022 21:00 - Oct 6, 2022 00:00 CDT
Release maintenance is dedicated to Code42 software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.

Posted on Oct 05, 2022 - 21:00 CDT
Past Incidents
Oct 2, 2022

No incidents reported today.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Resolved - This incident has been resolved.
Sep 23, 17:11 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 11:26 CDT
Investigating - We are investigating an issue where Agent downloads report an error and do not allow access.
Sep 22, 19:46 CDT
Resolved - This incident has been resolved.
Sep 23, 13:39 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 07:44 CDT
Update - We are continuing to work on a fix for this issue.
Sep 22, 15:50 CDT
Identified - We have identified the cause and working on a fix.
Sep 22, 15:50 CDT
Sep 22, 2022
Completed - The scheduled maintenance has been completed.
Sep 22, 23:49 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 21:00 CDT
Scheduled - Release maintenance is dedicated to Code42 software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.

Sep 14, 15:15 CDT
Completed - The scheduled maintenance has been completed.
Sep 22, 00:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 21:00 CDT
Scheduled - Release maintenance is dedicated to Code42 software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.

Sep 12, 16:54 CDT
Sep 21, 2022
Resolved - All processing is back to normal.
Sep 21, 08:19 CDT
Update - We are continuing to monitor for any further issues.
Sep 21, 07:17 CDT
Monitoring - A fix has been implemented and we are monitoring results.
Sep 21, 07:17 CDT
Completed - The scheduled maintenance has been completed.
Sep 21, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 21:00 CDT
Scheduled - System maintenance is dedicated to the infrastructure of the Code42 cloud. Updates to Code42 cloud hardware, networking, and operating system patches are examples of system maintenance.

System maintenance with potential to cause service interruption greater than 15 minutes is scheduled for Tuesdays from 9:00 p.m. to 11:59 p.m. US Central Time (CT), when necessary. Times are based on the local time for our headquarters in Minneapolis. While some users may experience limited functionality for a short period, users are generally not impacted for the entire maintenance window. Many users do not notice any impact at all.

System maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.

Sep 20, 16:23 CDT
Sep 20, 2022
Completed - The scheduled maintenance has been completed.
Sep 20, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 13:00 CDT
Scheduled - System maintenance is dedicated to the infrastructure of the Code42 cloud. Updates to Code42 cloud hardware, networking, and operating system patches are examples of system maintenance.

System maintenance with potential to cause service interruption greater than 15 minutes is scheduled for Tuesdays from 9:00 p.m. to 11:59 p.m. US Central Time (CT), when necessary. Times are based on the local time for our headquarters in Minneapolis. While some users may experience limited functionality for a short period, users are generally not impacted for the entire maintenance window. Many users do not notice any impact at all.

System maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.

Sep 19, 12:27 CDT
Sep 19, 2022
Resolved - This incident has been resolved.
Sep 19, 15:44 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 12:55 CDT
Identified - The issue has been identified and we are working on a fix. Delay is approximately behind by 2 hours.
Sep 19, 11:05 CDT
Sep 18, 2022

No incidents reported.