Code42 Software, Inc.
All Systems Operational

About This Site

Welcome to the Code42 status page! This page displays important updates about system status and scheduled maintenance for Incydr and CrashPlan. It also enables you to sign up to receive email updates when changes in status occur. Status is listed based on the URL you use to access the Code42 console. If you are unsure which sections apply to you, please visit gethelp.code42.com to speak to technical support.

Incydr - us.code42.com Operational
Incydr - crashplan.com Operational
Incydr - ie.code42.com Operational
Incydr - gov.code42.com Operational
CrashPlan for Enterprise ? Operational
us.code42.com Operational
crashplan.com Operational
ie.code42.com Operational
gov.code42.com Operational
CrashPlan for Small Business Operational
Cloud services ? Operational
Subscription management and store ? Operational
Support services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
System & Release Maintenance May 18, 21:00 - May 19, 00:00 CDT
System maintenance is dedicated to the infrastructure of the Code42 cloud. Updates to Code42 cloud hardware, networking, and operating system patches are examples of system maintenance.

System maintenance with potential to cause service interruption greater than 15 minutes is scheduled for Tuesdays from 9:00 p.m. to 11:59 p.m. US Central Time (CT), when necessary. Times are based on the local time for our headquarters in Minneapolis. While some users may experience limited functionality for a short period, users are generally not impacted for the entire maintenance window. Many users do not notice any impact at all.

System maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
Posted on May 6, 12:50 CDT
Release Maintenance May 19, 21:00 - May 20, 00:00 CDT
Release maintenance is dedicated to Code42 software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
Posted on May 6, 12:51 CDT
Past Incidents
May 18, 2021

No incidents reported today.

May 17, 2021

No incidents reported.

May 16, 2021
Completed - The scheduled maintenance has been completed.
May 16, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 09:00 CDT
Scheduled - Our billing partner, Digital River, has routine monthly maintenance scheduled to begin Sunday, May 16, 2021 at 9:00 a.m. Central Standard Time (CST). We anticipate it will finish by 2:00 p.m. CST.

During maintenance, you can sign up for a CrashPlan for Small Business free trial. You may see delays in fulfillment and order confirmation emails. You will not be able to manage payment information or view order history until maintenance is complete.
May 3, 10:42 CDT
May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021

No incidents reported.

May 11, 2021
Completed - The scheduled maintenance has been completed.
May 11, 16:28 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 15:28 CDT
Scheduled - System maintenance is dedicated to the infrastructure of the Code42 cloud. Updates to Code42 cloud hardware, networking, and operating system patches are examples of system maintenance.

System maintenance with potential to cause service interruption greater than 15 minutes is scheduled for Tuesdays from 9:00 p.m. to 11:59 p.m. US Central Time (CT), when necessary. Times are based on the local time for our headquarters in Minneapolis. While some users may experience limited functionality for a short period, users are generally not impacted for the entire maintenance window. Many users do not notice any impact at all.

System maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
May 5, 15:29 CDT
May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021
Completed - The scheduled maintenance has been completed.
May 5, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 21:00 CDT
Update - Note: This evening's maintenance may include disruptions to the Risk Exposure Dashboard, User Profile, Departing Employee and High Risk Employee functionality. Services will be restored by the end of the maintenance window.
May 4, 14:18 CDT
Scheduled - System maintenance is dedicated to the infrastructure of the Code42 cloud. Updates to Code42 cloud hardware, networking, and operating system patches are examples of system maintenance.

System maintenance with potential to cause service interruption greater than 15 minutes is scheduled for Tuesdays from 9:00 p.m. to 11:59 p.m. US Central Time (CT), when necessary. Times are based on the local time for our headquarters in Minneapolis. While some users may experience limited functionality for a short period, users are generally not impacted for the entire maintenance window. Many users do not notice any impact at all.

System maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
Apr 28, 14:32 CDT
May 4, 2021