Code42 Software, Inc.
All Systems Operational
CrashPlan for Small Business Services Operational
Cloud services ? Operational
Subscription management and store ? Operational
Support services ? Operational
Code42 Enterprise Services Operational
Cloud services ? Operational
Support services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
System Maintenance Feb 25, 19:00-22:00 CST
System maintenance is dedicated to the infrastructure of the Code42 cloud. Updates to Code42 cloud hardware, networking, and operating system patches are examples of system maintenance.

System maintenance with potential to cause service interruption greater than 15 minutes is scheduled for Tuesdays from 7:00 p.m. to 10:00 p.m. US Central Time (CT), when necessary. Times are based on the local time for our headquarters in Minneapolis. While some users may experience limited functionality for a short period, users are generally not impacted for the entire maintenance window. Many users do not notice any impact at all.

System maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
Posted on Feb 19, 10:15 CST
Past Incidents
Feb 21, 2020
Resolved - Our data processing infrastructure has caught up and reporting is now up to date for User Activity, Exposure Dashboard, and Alerts.
Feb 21, 07:13 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 20, 17:23 CST
Identified - Our data processing infrastructure is running behind which is causing reporting delays in User Activity, Exposure Dashboard, and Alerts. No data has been lost and the system should be caught up within the next day.
Feb 20, 14:46 CST
Feb 19, 2020
Completed - The scheduled maintenance has been completed.
Feb 19, 22:27 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 19:00 CST
Scheduled - Release maintenance is dedicated to Code42 software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
Feb 10, 13:53 CST
Completed - The scheduled maintenance has been completed.
Feb 19, 07:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 05:30 CST
Scheduled - Release maintenance is dedicated to Code42 software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
Feb 10, 13:52 CST
Feb 18, 2020
Completed - The scheduled maintenance has been completed.
Feb 18, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 19:00 CST
Scheduled - System maintenance is dedicated to the infrastructure of the Code42 cloud. Updates to Code42 cloud hardware, networking, and operating system patches are examples of system maintenance.

System maintenance with potential to cause service interruption greater than 15 minutes is scheduled for Tuesdays from 7:00 p.m. to 10:00 p.m. US Central Time (CT), when necessary. Times are based on the local time for our headquarters in Minneapolis. While some users may experience limited functionality for a short period, users are generally not impacted for the entire maintenance window. Many users do not notice any impact at all.

System maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
Feb 13, 15:20 CST
Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020
Completed - The scheduled maintenance has been completed.
Feb 11, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 19:00 CST
Scheduled - System maintenance is dedicated to the infrastructure of the Code42 cloud. Updates to Code42 cloud hardware, networking, and operating system patches are examples of system maintenance.

System maintenance with potential to cause service interruption greater than 15 minutes is scheduled for Tuesdays from 7:00 p.m. to 10:00 p.m. US Central Time (CT), when necessary. Times are based on the local time for our headquarters in Minneapolis. While some users may experience limited functionality for a short period, users are generally not impacted for the entire maintenance window. Many users do not notice any impact at all.

System maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
Feb 6, 16:22 CST
Feb 10, 2020

No incidents reported.

Feb 9, 2020
Completed - The scheduled maintenance has been completed.
Feb 9, 14:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 09:01 CST
Scheduled - Our billing partner Digital River’s maintenance is scheduled to begin Sunday, February 9th, 2020 at 9:00 a.m. Central Standard Time (CST). We anticipate it will finish by 2:00 p.m. CST.

During maintenance, you can still sign up for a CrashPlan for Small Business free trial. You may see delays in order confirmation emails. You will not be able to manage payment information or view order history until maintenance is complete.
Feb 3, 16:05 CST
Feb 8, 2020

No incidents reported.

Feb 7, 2020
Completed - The scheduled maintenance has been completed.
Feb 7, 00:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 22:31 CST
Update - We will be undergoing scheduled maintenance during this time.
Feb 6, 15:33 CST
Scheduled - This system maintenance is dedicated to the infrastructure serving Code42 cloud systems in our Dublin Data Center. Updates to networking, cloud hardware, and system patching are examples of system maintenance.

Times are based on the local time for our headquarters in Minneapolis, MN. While some users will experience limited functionality for this period, other users are generally not impacted for the entire maintenance window, and many users will not notice any impact at all.
Feb 6, 15:19 CST