All Systems Operational
CrashPlan for Small Business Services Operational
Cloud services ? Operational
Subscription management and store ? Operational
Support services ? Operational
Code42 Enterprise Services Operational
Cloud services ? Operational
Support services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 22, 2019

No incidents reported today.

May 21, 2019
Completed - The scheduled maintenance has been completed.
May 21, 23:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 19:00 CDT
Update - Our scheduled maintenance window has been updated.
May 20, 16:45 CDT
Scheduled - Code42 will be conducting system maintenance and release maintenance to support our environment during this window.

Release maintenance is dedicated to Code42 software and products and involves releasing new features, enhancements, and bug fixes. System maintenance is dedicated to the infrastructure of the Code42 cloud and involves updates to Code42 cloud hardware, networking, and operating systems.

Maintenance scheduled for this window may cause service interruptions greater than 15 minutes and are scheduled to begin Tuesday, May 21st at 7:00 p.m. US Central Time (CT). Times are based on the local time for our headquarters in Minneapolis. While some users may experience limited functionality for a short period, users are generally not impacted for the entire maintenance window. Many users do not notice any impact at all.

Please check this page for any updates during the maintenance window.
May 15, 14:57 CDT
May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019
Resolved - This incident has been resolved. Affected customers will be contacted with details.
May 17, 17:32 CDT
Update - We are continuing to work on this issue. The next update will be this afternoon.
May 17, 10:25 CDT
Update - We are continuing to work on this issue. The next update will be tomorrow.
May 16, 16:21 CDT
Identified - A small number of our customers utilizing our Amsterdam data center are experiencing service issues. This is only related to our Code42 Enterprise customers who utilize our Amsterdam data center. CrashPlan for Small Business is not affected.

We are actively working on the issue and will update it as this progresses. If you believe you are experiencing this issue and would like to confirm, please feel free to contact support.
May 16, 09:26 CDT
May 15, 2019

No incidents reported.

May 14, 2019
Completed - The scheduled maintenance has been completed.
May 14, 22:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 19:00 CDT
Scheduled - System maintenance is dedicated to the infrastructure of the Code42 cloud. Updates to Code42 cloud hardware, networking, and operating system patches are examples of system maintenance.

System maintenance with potential to cause service interruption greater than 15 minutes is scheduled for Tuesdays from 7:00 p.m. to 10:00 p.m. US Central Time (CT), when necessary. Times are based on the local time for our headquarters in Minneapolis. While some users may experience limited functionality for a short period, users are generally not impacted for the entire maintenance window. Many users do not notice any impact at all.

System maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
May 8, 10:35 CDT
May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.

May 8, 2019

No incidents reported.