All Systems Operational
CrashPlan for Small Business Services Operational
Cloud services ? Operational
Subscription management and store ? Operational
Support services ? Operational
Code42 Enterprise Services Operational
Cloud services ? Operational
Support services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
System Maintenance Jun 25, 19:00-22:00 CDT
System maintenance is dedicated to the infrastructure of the Code42 cloud. Updates to Code42 cloud hardware, networking, and operating system patches are examples of system maintenance.

System maintenance with potential to cause service interruption greater than 15 minutes is scheduled for Tuesdays from 7:00 p.m. to 10:00 p.m. US Central Time (CT), when necessary. Times are based on the local time for our headquarters in Minneapolis. While some users may experience limited functionality for a short period, users are generally not impacted for the entire maintenance window. Many users do not notice any impact at all.

System maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
Posted on Jun 19, 14:31 CDT
Past Incidents
Jun 20, 2019

No incidents reported today.

Jun 19, 2019

No incidents reported.

Jun 18, 2019
Completed - The scheduled maintenance has been completed.
Jun 18, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 19:00 CDT
Scheduled - System maintenance is dedicated to the infrastructure of the Code42 cloud. Updates to Code42 cloud hardware, networking, and operating system patches are examples of system maintenance.

System maintenance with potential to cause service interruption greater than 15 minutes is scheduled for Tuesdays from 7:00 p.m. to 10:00 p.m. US Central Time (CT), when necessary. Times are based on the local time for our headquarters in Minneapolis. While some users may experience limited functionality for a short period, users are generally not impacted for the entire maintenance window. Many users do not notice any impact at all.

System maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
Jun 12, 09:26 CDT
Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019
Resolved - We're glad to report that the issue impacting the CrashPlan for Small Business chat support tool is now resolved.
Jun 13, 13:21 CDT
Monitoring - The CrashPlan for Small Business chat support tool appears to be operating normally. We are continuing to monitor performance and will provide another update when we are confident the issue is resolved.
Jun 13, 09:46 CDT
Investigating - CrashPlan for Small Business is experiencing an outage with our chat support tool. We are working with our provider to resolve this issue as quickly as possible.

In the meantime, you can create a support ticket via the following link: https://helpdesk.code42.com/hc/en-us/requests/new
Jun 13, 09:09 CDT
Jun 12, 2019

No incidents reported.

Jun 11, 2019
Completed - The scheduled maintenance has been completed.
Jun 11, 22:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 19:00 CDT
Scheduled - System maintenance is dedicated to the infrastructure of the Code42 cloud. Updates to Code42 cloud hardware, networking, and operating system patches are examples of system maintenance.

System maintenance with potential to cause service interruption greater than 15 minutes is scheduled for Tuesdays from 7:00 p.m. to 10:00 p.m. US Central Time (CT), when necessary. Times are based on the local time for our headquarters in Minneapolis. While some users may experience limited functionality for a short period, users are generally not impacted for the entire maintenance window. Many users do not notice any impact at all.

System maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
Jun 5, 16:09 CDT
Jun 10, 2019

No incidents reported.

Jun 9, 2019
Completed - The scheduled maintenance has been completed.
Jun 9, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 09:00 CDT
Scheduled - Our eCommerce partner Digital River's planned maintenance is scheduled to begin Sunday, June 9th, 2019 at 9:00 a.m. Central Standard Time (CST). We anticipate it will finish by 2:00 p.m. CST.

Our system will still continue to take orders, however, you may see temporary delays in fulfillment and order confirmation emails, and will be unable to access self-service tools to manage payment information or view order history during this maintenance window.
May 29, 10:17 CDT
Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.