Code42 Software, Inc.
Update - All systems are operational, but we are continuing to monitor for further issues.
Jun 18, 14:00 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 15, 12:18 CDT
Investigating - We have detected an issue with our PROe Cloud, SIN destination, and are investigating.
Jun 15, 07:32 CDT

About This Site

Welcome to the Code42 status page! This page displays important updates about system status and scheduled maintenance for Incydr and CrashPlan. It also enables you to sign up to receive email updates when changes in status occur. Status is listed based on the URL you use to access the Code42 console. If you are unsure which sections apply to you, please visit gethelp.code42.com to speak to technical support.

Incydr - console.us.code42.com Operational
Incydr - console.us2.code42.com Operational
Incydr - console.ie.code42.com Operational
Incydr - console.gov.code42.com Operational
CrashPlan for Enterprise ? Operational
console.us5.crashplan.com (formerly us2.crashplan.com) Operational
console.us6.crashplan.com Operational
console.eu5.cpg.crashplan.com Operational
CrashPlan for Small Business Operational
Cloud services ? Operational
Subscription management and store ? Operational
Support services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2022

No incidents reported today.

Jun 23, 2022
Completed - The scheduled maintenance has been completed.
Jun 23, 03:38 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 21:00 CDT
Scheduled - Release maintenance is dedicated to Code42 software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.

Jun 8, 17:28 CDT
Jun 22, 2022
Completed - The scheduled maintenance has been completed.
Jun 22, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 21:00 CDT
Scheduled - System maintenance is dedicated to the infrastructure of the Code42 cloud. Updates to Code42 cloud hardware, networking, and operating system patches are examples of system maintenance.

System maintenance with potential to cause service interruption greater than 15 minutes is scheduled for Tuesdays from 9:00 p.m. to 11:59 p.m. US Central Time (CT), when necessary. Times are based on the local time for our headquarters in Minneapolis. While some users may experience limited functionality for a short period, users are generally not impacted for the entire maintenance window. Many users do not notice any impact at all.

System maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.

Jun 13, 14:31 CDT
Jun 21, 2022
Resolved - The Support Portal is fully operational.
Jun 21, 16:49 CDT
Monitoring - The vendor has implemented a fix, and systems are operational - we are continuing to monitor for further issues.
Jun 21, 02:12 CDT
Identified - Zendesk is currently experiencing an outage which is impacting Code42's Support portal - we will update this as the vendor investigates the issue.
Jun 21, 02:09 CDT
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

Unresolved incident: Code42 Cloud Storage Issue - PROe Cloud, SIN.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022
Jun 14, 2022

No incidents reported.

Jun 13, 2022

No incidents reported.

Jun 12, 2022

No incidents reported.

Jun 11, 2022

No incidents reported.

Jun 10, 2022

No incidents reported.