Code42 Cloud Storage Issue - USA East

Incident Report for Code42 Software, Inc.

Resolved

This incident has been resolved.
Posted Apr 23, 2021 - 15:13 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 23, 2021 - 12:51 CDT

Update

We are continuing to work on a fix for this issue.
Posted Apr 23, 2021 - 12:51 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 23, 2021 - 08:30 CDT

Investigating

We are investigating an issue with storage server cca-iad located in our USA East destination that is affecting backup and restore for a subset of users. We will update this incident periodically as we progress in its resolution.
Posted Apr 22, 2021 - 12:33 CDT