Data Processing Delays - Reporting Tools Affected

Incident Report for Code42 Software, Inc.

Resolved

This incident has been resolved.
Posted Jan 25, 2021 - 08:24 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 22, 2021 - 17:03 CST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 22, 2021 - 15:14 CST

Investigating

Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools for some customers.
Posted Jan 22, 2021 - 12:50 CST