Known issue impacting password resets
Incident Report for Code42 Software, Inc.
The known issue previously impacting the password reset form has been resolved.
Posted Aug 01, 2019 - 10:36 CDT
We are continuing to investigate this issue.
Posted Jul 31, 2019 - 08:55 CDT
There is a known issue currently impacting the password reset form for all CrashPlan for Small Business customers and Code42 fully hosted customers who are not using an SSO solution. If you need to reset your password, please reach out to support via the options at the following link:
Posted Jul 26, 2019 - 13:40 CDT
This incident affected: CrashPlan for Small Business Services (Cloud services) and Code42 Enterprise Services (Cloud services).