Unable to Download Files from Cases

Incident Report for Code42 Software, Inc.

Resolved

This incident has been resolved.

Posted Apr 04, 2024 - 06:47 CDT

Update

We are continuing to monitor for any further issues.

Posted Apr 03, 2024 - 13:20 CDT

Monitoring

New security events added to Cases will have the functionality available.
Existing security events are in process of the functionality be restored.

Posted Apr 03, 2024 - 13:17 CDT

This incident affected: Incydr - console.us.code42.com, Incydr - console.us2.code42.com, Incydr - console.ie.code42.com, Incydr - console.gov.code42.com, and Support services.