Code42 Cloud Client App Downloads Unavailable

Incident Report for Code42 Software, Inc.

Resolved

Client Application downloads are now available in the administration console again.

Posted Feb 25, 2020 - 08:29 CST

Identified

The issue preventing the App Downloads from showing within the Code42 administration console has been identified and plans are being made for a permanent fix. In the meantime, the latest Client installers can be downloaded via direct link:

Code42 Enterprise:
Linux: https://download.code42.com/installs/agent/cloud/7.7.0/833/install/Code42CrashPlan_7.7.0_1525200006770_833_Linux.tgz
Mac: https://download.code42.com/installs/agent/cloud/7.7.0/833/install/Code42CrashPlan_7.7.0_1525200006770_833_Mac.dmg
Windows (64-bit): https://download.code42.com/installs/agent/cloud/7.7.0/833/install/Code42CrashPlan_7.7.0_1525200006770_833_Win64.msi
Windows (32-bit): https://download.code42.com/installs/agent/cloud/7.7.0/833/install/Code42CrashPlan_7.7.0_1525200006770_833_Win.msi

CrashPlan for Small Business:
Linux: https://download.code42.com/installs/agent/cloud/7.7.0/833/install/CrashPlanSmb_7.7.0_1525200006770_833_Linux.tgz
Mac: https://download.code42.com/installs/agent/cloud/7.7.0/833/install/CrashPlanSmb_7.7.0_1525200006770_833_Mac.dmg
Windows (64-bit): https://download.code42.com/installs/agent/cloud/7.7.0/833/install/CrashPlanSmb_7.7.0_1525200006770_833_Win64.msi
Windows (32-bit): https://download.code42.com/installs/agent/cloud/7.7.0/833/install/CrashPlanSmb_7.7.0_1525200006770_833_Win.msi

Posted Feb 24, 2020 - 11:00 CST

Investigating

Client application downloads are temporarily unavailable through the Code42 Cloud Console - we are investigating the cause.

Posted Feb 24, 2020 - 04:34 CST