Degraded Service for Code42 Cloud Administrative Console

Incident Report for Code42 Software, Inc.

Resolved

Our administrative console continues to perform as expected. This incident is now confirmed as resolved.
Posted May 20, 2020 - 15:17 CDT

Monitoring

Our administrative console is now performing as expected and we continue to monitor its behavior to ensure complete resolution.
Posted May 20, 2020 - 11:24 CDT

Identified

We have identified the cause and are addressing it now. The next update will be on or before 12pm US Central Time.
Posted May 20, 2020 - 10:21 CDT

Investigating

We have detected an issue with our cloud administrative console behaving slower than expected. We are currently investigating and will provide an updated status by 11 AM US Central Time.
Posted May 20, 2020 - 09:14 CDT