Code42 Cloud Authentication Issue

Incident Report for Code42 Software, Inc.

Resolved

This is confirmed as resolved.

Posted about 2 months ago. Aug 01, 2019 - 12:08 CDT

Monitoring

A fix has been put in place and we are monitoring.

Posted about 2 months ago. Jul 31, 2019 - 14:07 CDT

Identified

We have identified an issue with Code42’s authority servers affecting console and client authentication for some users, and are currently investigating the cause.

Posted about 2 months ago. Jul 31, 2019 - 13:38 CDT

This incident affected: Code42 Enterprise Services (Cloud services) and CrashPlan for Small Business Services (Cloud services).

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