Data Processing Delays - Reporting Tools Affected

Incident Report for Code42 Software, Inc.

Resolved

This incident has been resolved.
Posted Oct 15, 2020 - 18:52 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 15, 2020 - 16:53 CDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 15, 2020 - 15:05 CDT

Identified

Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
Posted Oct 15, 2020 - 14:19 CDT