Degraded Service for Code42 Cloud Administrative Console

Incident Report for Code42 Software, Inc.

Resolved

This incident has been resolved.
Posted Mar 05, 2021 - 08:45 CST

Update

The implemented fix was successful, and this issue is resolved.
Posted Mar 05, 2021 - 08:45 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 05, 2021 - 04:48 CST

Investigating

We have detected an issue with our cloud administrative console intermittantly failing to load, and some client logins failing. We are currently investigating and will provide an updated status by 9 AM US Central Time.
Posted Mar 05, 2021 - 04:18 CST