Customers may have experienced intermittent errors or delays in Watchlists and Cases in US1 only

Incident Report for Code42 Software, Inc.

Resolved

A backend service began experiencing increased error rates at 5:00 AM (CDT) and persisted until 11:00 AM (CDT). During this time, customers attempting to manage Watchlists or Cases may have experienced intermittent delays or errors.

Posted Aug 10, 2025 - 05:00 CDT