CrashPlan for Small Business Subscription Management is Inaccessible

Incident Report for Code42 Software, Inc.

Resolved

This incident has been resolved.
Posted Feb 26, 2020 - 12:38 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 26, 2020 - 12:03 CST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 26, 2020 - 12:03 CST

Investigating

We are currently experiencing an issue with our CrashPlan for Small Business payment processor that may prevent you from accessing your account and billing information.
Posted Feb 26, 2020 - 08:31 CST