Delays in processing security events

Incident Report for Code42 Software, Inc.

Resolved

This incident has been resolved.

Posted Sep 09, 2021 - 07:59 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 08, 2021 - 18:47 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 08, 2021 - 14:31 CDT

Investigating

For a portion of customers there is a delay in processing security events. No data has been lost.

Posted Sep 08, 2021 - 12:38 CDT

This incident affected: Incydr - console.us.code42.com.