A fix has been implemented and we are monitoring the results.
Posted Mar 23, 2022 - 07:50 CDT
Update
We are continuing to work on a fix for this issue.
Posted Mar 22, 2022 - 17:20 CDT
Identified
Incydr Basic, Incydr Advanced and Incydr Gov customers are experiencing a reduced number of alerts related to ‘read by browser or other app’ file events, beginning 3-17-22. Code42 has identified the issue and is implementing a fix.
Posted Mar 22, 2022 - 15:41 CDT
This incident affected: Incydr - console.us.code42.com, Incydr - console.us2.code42.com, Incydr - console.ie.code42.com, and Incydr - console.gov.code42.com.