Unable to Login to Code42 Cloud: Intermittent Gateway Timeout Error (504)

Incident Report for Code42 Software, Inc.

Resolved

This incident has been resolved.

Posted Aug 15, 2023 - 09:44 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 14, 2023 - 20:34 CDT

Investigating

We are currently investigating this issue and will provide an update once the issue is identified and a fix is in place.

Posted Aug 14, 2023 - 14:17 CDT

This incident affected: Incydr - console.us.code42.com, Incydr - console.us2.code42.com, Incydr - console.ie.code42.com, and Incydr - console.gov.code42.com.